Position Available: Head of Information Systems, Folger Shakespeare Library

Friday, January 31, 2014 - 12:00am

Posting Date: 12/20/2013

Application Deadline Date: 1/31/2014


The Folger Shakespeare Library is seeking an experienced, personable and dedicated Head of Information Systems to join our thriving and expanding cultural institution, located on Capitol Hill. This position manages the IT Department and has full responsibility for the computer operations of the Folger which include the infrastructure, systems, hardware, operational and office productivity software, security, backup and protection of data assets for 100+ users. The Head will be expected to be a leader in identifying the technology needs of the institution and recommending products or services to address these needs. With the support of one direct report, the Head will also monitor and respond to help desk support requests and support network troubleshooting, Internet and VPN connections, audio and web conferencing, and phone and voice mail systems. The person in this position will collaborate with teams from all levels of the organization to help develop long-term solutions for data repositories and collaborative workplaces.


A minimum of five years experience managing a staff and administering a network environment of at least 100 users is required. Successful applicants must be experienced with Internet and voice/data communications, hardware components, and know how to conduct trouble-shooting routines and diagnostics. The ability to articulate and explain complex technology issues clearly to a range of users, manage budgets, and participate in pan-institutional decision-making on technology issues is a key element for this position. Knowledge of web-based technologies including video and audio conferencing and database administration is highly desired. Excellent interpersonal, analytic, communication and organizational proficiency required, as is the ability to handle multiple priorities within a complex environment while keeping an eye towards future technologies.


Interested applicants should submit a cover letter, including salary requirements, and resume to:jobs@folger.edu or mail to Folger Shakespeare Library, Attn: HR/HIS, 201 East Capitol Street SE, Washington, DC 20003-1004. No phone calls, please. EOE. Application Deadline of 1/31/2014



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