Job: online community assistant

Online Community Assistant


Education: Bachelor (BA, BS, etc.)

Location: Portland, Oregon, 97213, United States

Posted by: World Pulse Media

Job Category: Communications, Computing & Internet, Customer service, Editing & Writing , Research

Sector: Nonprofit

Language(s): English

Job posted on: November 9, 2010

Area of Focus: Community Development, Computers and Technology, International Relations, Media and Journalism, Women's Issues

Part time

Salary: DOE.

Last day to apply: December 1, 2010

Last updated: November 9, 2010



World Pulse is looking for a community organizer and motivated multi-tasker with impeccable communication skills to support the growth and success of World Pulse’s online community and newswire, PulseWire. The Online Community Assistant is a matchmaker, a spokesperson, a leader, a self-starter, and a mediator, working closely with the Online Community Manager to implement the PulseWire strategic plan and strengthen our leadership as a communications hub for the global women’s movement. This position will serve to activate, support and grow our online community and platform to ensure that grassroots women leaders and supporters of women’s initiatives have a safe space to speak for themselves, secure needed resources for their projects, and collaborate to solve global issues.

Facilitation: Be an active member in the community and participate in conversations by providing supportive comments, connecting members with each other, asking questions to further dialogue and posting journals to get members talking.

Security and Mediation: Monitor all site activity to identify and block spam, mediate where needed and keep community free of unwanted activity.

Customer Service: Field questions regarding the community and assist members to utilize and navigate the site.

Spotlighting Content: Keep community spotlights fresh by regularly featuring exemplary posts.

Training: Guide new members and volunteers in navigating and successfully utilizing the features of the community.

Database Management: Log records of exemplary members, success stories, feedback from members, community needs, etc.

Resource Exchange: Research funding and training opportunities and frequently post in our global bulletin board. Create and distribute a resource e-communication to highlight current needs and offers.

Contests and Campaigns: Support community-wide events through research, design, advocacy and evaluation of community contests and action blogging campaigns.

Feature Development: Actively participate in the design and development of new site features with product development team.

Internal Outreach: Create groups, identify community leaders and engage members in meaningful dialogue around specific topics and regions.

External Outreach: Research and reach out to bloggers, organizations and grassroots activists and leaders to build the community.

Reports to: Online Community Manager

Terms: Part-time with opportunity to grow to full-time, subject to deductions for taxes and other withholdings as required by law or the policies of the organization. This is a nonexempt position that falls under the Associate pay classification.

Additional Qualifications:

A bachelor’s degree in communications, journalism, women’s studies, or a related field.

Experience and an interest in working with diverse communities and varying cultures.

Understands and is very comfortable with the social media universe including Facebook, Twitter, YouTube, LinkedIn, Wikis, Blogs, etc.

Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment

Self-starter and motivator with the ability to handle multiple projects simultaneously while meeting deadlines, with outstanding organizational skills.

Excels at research, possesses excellent writing skills and the ability to quickly produce quality editorial and technical writing.

A strong interest in understanding and implementing the latest and best tips, applications, and technology news.

Possesses functional knowledge or some experience with HTML.

Demonstrated creativity and innovative thinking to move the community forward and stay on the cutting edge of technology.

Works efficiently under pressure in a fast paced environment.

Is eager to meet and exceed objectives and take on more responsibility.

Knowledge of international issues, women’s and children’s international human rights.

How to Apply:

Please send a cover letter clearly addressing your relevant experience, resume, and indicating your compensation requirements to Resumes without unique cover letters will NOT be reviewed. Indicate "Online Community Assistant" in subject field. Applicants under consideration will be contacted. Candidates in the Portland metro area or willing to relocate are preferred. Position open until filled.




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